Shipping Policy

Khatabook aims to ensure customer satisfaction with every purchase. If you're not completely satisfied with your order.

1. Shipping Coverage

We ship electrical accessories to businesses across India.

2. Order Processing Time

• Orders are processed within 1-3 business days after payment confirmation.
• Bulk and custom orders may take additional processing time, and we will notify you in advance.

3. Shipping Methods & Delivery Time

We offer multiple shipping options based on order size and urgency:

• Standard Shipping: 5-7 business days
• Express Shipping: 2-3 business days
• Freight Shipping: Available for bulk or oversized orders (delivery time varies).

4. Shipping Charges

• Shipping costs depend on order weight, volume, and destination.
• Freight shipping charges will be calculated separately and shared before dispatch.

5. Order Tracking

After shipping, a tracking number will be shared via email/SMS. You can track your order through our Order Tracking Page.

6. Lost Shipments

• For lost shipments, we will coordinate with the shipping provider to resolve the issue.